Shipment processing time

All orders are typically processed the same-day if placed before 2.00pm PT except on weekends and holidays.

Some orders might required an additional processing time (up to 2 business days).

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

- All orders above $49 can benefit from FREE Standard Shipping

- All orders can be picked-up for FREE at our San Francisco store (327 Hayes St, San Francisco, 94102 CA)

We usually work with either USPS, UPS or FedEx to keep shipping rates as low as possible.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

store.meowtel.com ships to addresses within the U.S., U.S. Territories but not to APO/FPO/DPO addresses or P.O. boxes.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation e-mail once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

store.meowtel.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.