Thank you for your purchase at store.meowtel.com operated by Meowtel, Inc.

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase date. The product must be in the same condition that you received it and undamaged in any way.

Return address:

Meowtel
327 Hayes St
San Francisco, CA 94102

Tip: Make sure to pack your return securely. We do recommend you opt for insurance and tracking, in case your return gets lost or damaged. 

After we receive your item, our team will inspect it and process your refund.
Please note that the return shipping fees will not be refunded.

The money will be refunded to the original payment method you've used during the purchase. For credit card payments it may take up to  business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

Please feel free to reach out to use should you have any additional questions.